We are currently seeking a motivated, dependable, and customer-focused Warehouse Associate to join our team in Saint John, New Brunswick.

As a Warehouse Associate, you will play a key role in ensuring the accurate receipt, storage, handling, and distribution of products while supporting both our customers and branch operations. This position is ideal for an individual who enjoys working in a fast-paced environment, takes pride in attention to detail, and is committed to providing outstanding service.

Key Responsibilities

• Receive, inspect, and accurately process incoming shipments.
• Pick, pack, and prepare customer orders for delivery or pickup.
• Load and unload delivery vehicles safely and efficiently.
• Maintain inventory accuracy and assist with inventory counts as required.
• Operate warehouse equipment in a safe and responsible manner.
• Ensure the warehouse is organized, clean, and maintained according to safety standards.
• Provide support to customers, sales staff, and fellow team members to help achieve branch goals.
• Complete all required documentation accurately and in a timely manner.
• Follow company policies, procedures, and health and safety requirements.

What You Bring to the Team

• Previous experience in a warehouse, distribution, or logistics environment.
• Forklift experience or certification is considered an asset.
• Knowledge of inventory control practices, WHMIS, and Dangerous Goods handling.
• First Aid and Occupational Health & Safety training are considered assets.
• Experience within the HVACR, plumbing, electrical, or wholesale distribution industry is an asset.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Basic computer skills; experience with warehouse management systems is an asset.
• Ability to safely perform moderate to heavy lifting on a regular basis.
• Valid driver's license.
• High school diploma or equivalent.
• Commitment to continuous learning and professional development.

What We Offer

At Kerr Controls, we recognize that our employees are our greatest asset. We are committed to providing a rewarding work environment and opportunities for growth.

• Competitive compensation based on experience and qualifications.
• Comprehensive Health, Dental, and Vision benefits starting from day one.
• Company-matched Retirement Savings Plan (RPP).
• Employee and Family Assistance Program (EFAP).
• Additional life and disability insurance options.
• Paid vacation time.
• Ongoing training and development opportunities.
• Employee Referral Program.
• A supportive team environment with opportunities for career growth throughout Atlantic Canada.

If you are looking for an opportunity to build a rewarding career with a respected and growing Atlantic Canadian company, we encourage you to apply today.

At Kerr Controls LTD. we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.

Responsibilities

•        Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.

•        Contribute to meeting sales targets and support overall branch revenue growth.

•        Follow up with vendors on lead times, stock availability, etc.

•        Build and maintain positive working relationships with customers and suppliers.

•        Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.

•        Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.

•        Competent computer skills with experience using sales, inventory, and customer management software.

•        Participate in training and development activities and support the onboarding of new team members when required.

What you bring to the team:

·         Previous wholesale Inside Sales experience and strong HVAC/R product knowledge

·         Must possess intermediate computer skills

·         Must demonstrate meticulous attention to detail for order entry

·         Ensure accurate and thorough completion of all paperwork

·         Adhere to safe and efficient work practices

·         Maintain diligent follow-up on tasks and customer needs

·         Exhibit a strong passion for helping customers succeed in their business

·         Willingness to participate in both technical and professional training

·         Must maintain an exceptionally positive and enthusiastic attitude

What you can look forward to when you join our team:

·         Health, Dental and Vision benefits

·         Additional life and disability insurance options

·         Paid Vacation Time

·         Company Matched Retirement Savings Plan (RPP)

·         Access to the confidential Employee Family Assistance Program

·         Employee Referral Program

At Kerr Smart Energy we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.

We are currently seeking an energetic, results-driven Branch Supervisor to lead our Saint John, New Brunswick location. This is an exciting opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about developing people, growing sales, and delivering operational excellence.

As Branch Supervisor, you will play a key role in the continued success of the Saint John branch by leading daily operations, supporting and developing your team, strengthening customer relationships, and driving profitable growth throughout the region.

What You'll Do

Leadership & Team Development

• Lead, coach, and support branch employees, including inside sales, technical sales, and warehouse staff.
• Foster a positive, customer-focused culture built on teamwork, accountability, and continuous improvement.
• Provide regular feedback, training, and development opportunities to help employees succeed.

Sales & Customer Growth

• Partner with inside and outside sales teams to achieve branch sales and profitability targets.
• Build and maintain strong customer relationships while identifying opportunities for growth.
• Support key customer interactions and sales initiatives throughout the region.
• Monitor local market trends and provide insights to help drive business strategy.

Operations & Performance

• Oversee daily branch operations to ensure exceptional customer service and efficient workflows.
• Manage inventory, pricing, purchasing, and product flow to support profitability and customer satisfaction.
• Ensure warehouse and shipping operations are accurate, organized, and efficient.
• Maintain high standards for branch appearance, safety, and operational excellence.

Business Management

• Collaborate with head office departments on inventory management, credit, warranty claims, and other operational initiatives.
• Monitor branch performance metrics and implement improvements where needed.
• Assist with budgeting, forecasting, and achieving financial objectives.

What We're Looking For

• Experience in the HVAC/R industry or a related wholesale distribution environment.
• Proven leadership experience with the ability to motivate, develop, and inspire a team.
• Strong business acumen with experience managing budgets, sales performance, and branch operations.
• Excellent communication, relationship-building, and customer service skills.
• Strong organizational and problem-solving abilities.
• Experience with inventory management, warehouse operations, and operational processes.
• Proficiency with business management and ERP systems.
• A hands-on leader who enjoys balancing strategic planning with day-to-day operational support.

Why Join Kerr Controls?

At Kerr Controls, our people are the foundation of our success. We offer a collaborative team environment where employees are empowered to make decisions, contribute ideas, and grow their careers. This is an opportunity to take ownership of a well-established branch, lead a dedicated team, and make a meaningful impact on the future growth of our business in Southern New Brunswick.

At Kerr Controls LTD. we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.

Responsibilities

•        Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.

•        Contribute to meeting sales targets and support overall branch revenue growth.

•        Follow up with vendors on lead times, stock availability, etc.

•        Build and maintain positive working relationships with customers and suppliers.

•        Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.

•        Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.

•        Competent computer skills with experience using sales, inventory, and customer management software.

•        Participate in training and development activities and support the onboarding of new team members when required.

What you bring to the team:

·         Previous wholesale Inside Sales experience and strong HVAC/R product knowledge

·         Must possess intermediate computer skills

·         Must demonstrate meticulous attention to detail for order entry

·         Ensure accurate and thorough completion of all paperwork

·         Adhere to safe and efficient work practices

·         Maintain diligent follow-up on tasks and customer needs

·         Exhibit a strong passion for helping customers succeed in their business

·         Willingness to participate in both technical and professional training

·         Must maintain an exceptionally positive and enthusiastic attitude

·         Must be willing to work from either Dartmouth, NS or Halifax, NS. Location could vary each day

What you can look forward to when you join our team:

·         Health, Dental and Vision benefits

·         Additional life and disability insurance options

·         Paid Vacation Time

·         Company Matched Retirement Savings Plan (RPP)

·         Access to the confidential Employee Family Assistance Program

·         Employee Referral Program

At Kerr Smart Energy we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.

Commercial HVAC/R Technical Support Specialist

📍  Atlantic Canada     |   Full-Time, Permanent   |   Commercial HVAC/R

Are you an experienced commercial HVAC/R technician who thrives on solving complex problems in commercial and light industrial systems? Kerr Controls is looking for a sharp, customer-focused Commercial Technical Support Specialist to be a trusted resource for our customers and field teams across Atlantic Canada.

In this role, you'll draw on your hands-on experience with commercial systems — from rooftop units and VRF systems to chillers, make-up air units, and commercial refrigeration. You'll provide expert technical support, conduct training, and help our customers get the most out of Kerr's applied product lines.

•     Provide commercial post-sales technical support via phone, email, and onsite visits

•     Troubleshoot a wide range of equipment and controls

•     Lead technical training sessions for customers and internal staff, tailored to commercial and light industrial audiences

•     Offer mixed on-site and remote startup assistance

•     Work efficiently both as part of the Kerr Applied team, with input on pre-sales design and commissioning considerations, while assisting the broader Kerr Tech Support team in managing a high volume of inbound calls, with a focus on commercial requests

•     Conduct onsite assessments and equipment evaluations across your territory as needed

•     Collaborate with the warranty department to evaluate and process warranty claims in accordance with Kerr's policies

•     Maintain clear, professional communication with customers and manufacturer partners

•     Prepare detailed reports on technical issues, root causes, and recommended solutions

•     Travel within your designated region (Atlantic Canada or Ontario), with occasional national and international travel for manufacturer training

Experience & Credentials

•     Completion of an HVAC/R Technical program, with 5–10 years of hands-on field experience

•     Demonstrated experience in commercial/light industrial HVAC/R service and installation

•     Solid understanding of commercial systems in air- and water-side heating, cooling, ventilation, controls, pumps, and refrigeration

•     Valid driver's license and clean driving record

•     Additional accreditation in engineering or trades fields would be considered an asset, as would experience in estimating, accounting, project management, or customer service

Skills & Attributes

•     Physically able to work on ladders, rooftops, and in confined spaces (crawlspaces, attics) in varying weather conditions for extended periods

•     Strong diagnostic skills — able to interpret wiring diagrams, refrigerant circuit schematics, and manufacturer documentation

•     Excellent verbal and written communication skills; confident presenting to large groups

•     Skilled at conflict resolution and de-escalating difficult customer situations

•     Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

•     Proficiency with Microsoft Office (Outlook, Word, Excel)

•     Professional demeanour with the ability to stay calm under pressure

•     Bilingual (French/English) considered a strong asset

•     Willingness to be flexible and to balance competing priorities in a high-pressure environment

•     Appreciation for teamwork

•     Competitive compensation package based on your experience and qualifications

•     Comprehensive health, dental, and vision benefits

•     Additional life insurance and disability coverage options

•     Paid vacation time

•     Company-matched Retirement Savings Plan (RPP)

•     Confidential Employee & Family Assistance Program (EFAP)

•     Employee Referral Program

•     Access to ongoing manufacturer training — nationally and internationally

Kerr Controls Ltd. is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment and Supplies across Canada. We are proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. Thank you for considering a career with Kerr Controls.